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Frequently Asked Questions

macOS: DVS Clock Sync Locked / Unlocked
macOS: DVS shows ‘Listening’ under the Clock Status tab in Dante Controller
Dante Firmware Update Manager failed to update my Brooklyn device – Error: DNT version unsupported
Dante Virtual Soundcard: Can I move a DVS license to another computer?
Do Dante AVIO adapters require a power source?
Dante Virtual Soundcard does not detect my network interface. Why?
What’s the maximum number of devices that an Ultimo-only network can support?
I tried to install a Dante software application, but the setup failed. Why is this? (Windows 7)
How can I locate a Dante device with a static IP address in an unknown subnet?
Internet Explorer is reporting that the signature of my Dante Via download is corrupt or invalid. Why is this?
Is it okay to install Dante Via on a computer with no name?
I would like to route more than 2 channels of audio between a network and a software application. Does Dante Via support this?
Windows 10: I’m unable to change the sample rate for Dante Virtual Soundcard in WDM mode.
macOS: The Dante Via main window is empty, and the Activation panel is displaying the message ‘Dante Via cannot connect to the Dante Via Manager Service’. Why is this?
macOS: Dante Virtual Soundcard does not run, and is displaying the message ‘Audio Routing System Failed 1024’. Why is this?
Dante Via (Windows): What is Network Throttling?
I’ve heard that Dante is a ‘layer 3’ solution. What does that mean?
I uninstalled and reinstalled Dante Via during a trial, and now Dante Via is telling me that I can’t start another trial on this computer.
Windows has detected an ‘Audio Enhancements Problem’ with Dante Via. Should I disable Driver Enhancements for the device?
I have a Dante-enabled hardware device connected to my Dante network, but it’s not showing up in Dante Via. Why is this?
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