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Frequently Asked Questions

USB: Do the Dante AVIO USB-C Adapters operate with Lightning to USB-C cables, to allow direct connection of audio and power to a iOS device?
USB: Are any Windows / Mac drivers or software required for the Dante AVIO USB Adapters?
Dante Updater fails to update Dante AVIO adapter – asks user to contact manufacturer
Dante Virtual Soundcard Transferable License – MacOS Intel users
On macOS 10.15, device fail-safe recovery using Dante Updater failed, with the message “Dante Updater cannot be opened because the developer cannot be verified”. Why is this?
Audinate’s Support for Inclusive Language
Dante Via permanent license showing as ‘License Expired’
Can I ‘daisy chain’ MY16-AUD cards together using the Primary and Secondary Ethernet ports on the card?
Which network ports does Dante use?
macOS: DVS Clock Sync Locked / Unlocked
macOS: DVS shows ‘Listening’ under the Clock Status tab in Dante Controller
Dante Virtual Soundcard: Can I move a DVS license to another computer?
Do Dante AVIO adapters require a power source?
Dante Virtual Soundcard does not detect my network interface. Why?
What’s the maximum number of devices that an Ultimo-only network can support?
I tried to install a Dante software application, but the setup failed. Why is this? (Windows 7)
How can I locate a Dante device with a static IP address in an unknown subnet?
Internet Explorer is reporting that the signature of my Dante Via download is corrupt or invalid. Why is this?
Is it okay to install Dante Via on a computer with no name?
I would like to route more than 2 channels of audio between a network and a software application. Does Dante Via support this?
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