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What is
Dante Director?
Dante Director is a cloud-based SaaS application that enables you to organize and manage Dante devices from logical groups, manage user access, secure your devices, and remotely manage one or more Dante networks.
Learn more
Frequently Asked Questions
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Clocking
Connections
General
Network Basics
Routing
Security Advisory
Troubleshooting
What happens if the device limit is exceeded in Dante Director?
What happens if my payment method fails in Dante Director?
What’s the difference between a ‘Site’ and a ‘Domain’ in Dante Director?
After enrolling device to Dante Director, my devices “disappeared” from Dante Controller
I forgot my Dante Director password, now what?
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Australia
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Afghanistan
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Angola
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Christmas Island
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Colombia
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Croatia
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Cyprus
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Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini
Ethiopia
Falkland Islands
Faroe Islands
Fiji
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France
French Guiana
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Gabon
Gambia
Georgia
Germany
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Gibraltar
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Greenland
Grenada
Guadeloupe
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Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
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Maldives
Mali
Malta
Marshall Islands
Martinique
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Mauritius
Mayotte
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Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
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Rwanda
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Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin
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Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syria Arab Republic
Taiwan
Tajikistan
Tanzania, the United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
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Turks and Caicos Islands
Tuvalu
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US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Customer Type
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End User - I'm using Dante software or AVIO products
OEM Licensee / Software Developer - I'm developing Dante-enabled product
Affected Products
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Dante Activator
Dante AVIO 1 ch Analog Input
Dante AVIO 1 ch Analog Output
Dante AVIO 2 ch Analog Input
Dante AVIO 2 ch Analog Output
Dante AVIO AES3
Dante AVIO Bluetooth
Dante AVIO USB (Type-A)
Dante AVIO USB-C
Dante Connect
Dante Controller
Dante Director
Dante Domain Manager
Dante Firmware Update Manager
Dante PCIe Card
Dante Studio
Dante Updater
Dante Via
Dante Virtual Soundcard
Other
Affected Products
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Dante AES3 Module
Dante Analog Input Module
Dante Analog Output Module
Dante API
Dante Application Library
Dante AV
Dante AV-H
Dante Broadway
Dante Brooklyn II
Dante Brooklyn 3
Dante Controller
Dante Embedded Platform
Dante Firmware Activator
Dante Firmware Update Manager
Dante HC
Dante IP Core
Dante PCIe Card
Dante Pro S1
Dante SDK, Connect Edition
Dante UltimoX
Dante Updater
Dante USB Module
Host CPU API
Module Configuration Tool
Partner Portal
Other
Affected Products
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Former Silex Insight Product
License ID
Case Reason
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General Question
Functional Problem
Licensing & Registration
Network configuration inquiry
Product Setup and Configuration
Feature/Functionality Request
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General Question
Design review
Firmware
Hardware development
Module configuration
Software development
Special request
Switch and IP configuration
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Windows 10
Windows 11
macOS 10.15 (Catalina)
macOS 11 (Big Sur)
macOS 12 (Monterey)
macOS 13 (Ventura)
macOS 14 (Sonoma)
Linux
Other
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