Cart

Filters

Clear

How can we help?

Frequently Asked Questions

I unplugged a network cable in my redundant network, then plugged it back in, but redundancy wasn’t restored. What’s wrong?
Dante Controller: Dante Controller is not displaying details under Clock Status or Device Info. What’s wrong?
I’ve connected my Dante MY16-AUD to my computer and routed channels but still no audio. What’s wrong?
DVS: I have set up multicast flows to Hardware and Dante Virtual Soundcard, but Dante Virtual Soundcard cannot receive them. How do I solve this?
Dante Controller: Sometimes the refresh button in Dante controller doesn’t show changes on my network. How do I solve this?
The Yamaha CL Series consoles and I/O racks use ‘the new Dante 32-bit mode of operation’ – will they work with my existing Dante equipment?
The MY16-AUD ships with Dante Virtual Soundcard. How many installations does the license allow?
How do I use Dante Redundancy with the MY16-AUD?
Can I use Dante Virtual Soundcard with multiple computers?
What sample rates are supported by the MY16-AUD? How do I change this?
Why can’t I see the channels or Clock Status of my MY16-AUD in Dante Controller?
Can I combine MY16-AUD cards with other MY16 cards in my Yamaha console? Will this allow me to convert audio from one format to another?
Can I combine multiple MY16-AUDs to achieve a higher channel count?
Do I need a switch to record with Dante Virtual Soundcard and the MY16-AUD?
What clocking options are available with the MY16-AUD and Yamaha gear?
How do I configure my Yamaha devices to use the MY16-AUD?
How do I receive support for my Dante-MY16-AUD?
The Clock Status Monitor LED is orange – why is this?
I’m trying to set up a subscription between devices in Dante Controller, but I’m getting a ‘clock domain mismatch’ message – why is this?
One of my Dante devices has a percentage value shown against its Clock Status – why is this?
1 … 18 19 20 21 22 … 25

Need additional support?

Get the Dante support you need.

Contact Support