Zoom Rooms channels won’t subscribe

Zoom has a support topic for setting up the Dante channels in Zoom Rooms:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063143#:~:text=Make%20sure%20the%20Zoom%20Rooms,both%20local%20and%20building%20networks.

 

If you cannot make subscriptions in Dante Controller, please check the option in Zoom Rooms settings for Dante Controller:

How to connect the Dante devices

Using Dante Controller

Connect your device to the network you use for your Zoom Room.
Tap Settings, then tap Microphone or Speaker, depending on the device you are using.
Select Network Audio Device as the (input or output) source.

  • Microphone: Tap the toggle next to Use Dante Controller.
  • Speaker: The Dante Controller toggle will be selected by default.

Use Dante Controller to route audio to or from Zoom Rooms.

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