I’ve logged in with my email address, but I don’t see my licenses or other account items. Where are they?

As part of our recent system updates, we’ve streamlined account access to improve security and consistency.

If you’ve previously used a shared login or multiple email addresses, your licenses or other items may be linked to a different account.

We recommend contacting our support team and providing any other email addresses you may have used. We’ll help you locate and consolidate your account information.