I used to have an account with my.audinate using this email, but now I’m told the email is invalid. What happened?

During our system upgrade, we moved to a new authentication platform to enhance security and performance.

If your email address had an invalid domain or was flagged as spam-like, it wasn’t included in the migration.

You’ll need to sign up again using a valid email address. If you believe this was a mistake or need help recovering access, feel free to contact our support team.