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Frequently Asked Questions

Device Shows Offline In DDM But Ping Is Still Possible
I cannot update the firmware using Dante Updater
Can I choose which device on the network will become a boundary clock between PTPv2 and PTPv1 Domain?
AVIO USB-C Adapter: Android host devices identify the AVIO USB-C Adapter as a charging adapter.
Dante Studio: Does Dante Studio support interlaced video?
Dante Studio: Do I need a new license to run Studio v2.6 and use 4 Rx channels?
Dante Studio: Why does my Tx device stop sending when subscribing to multiple Rx channels on the same machine running Dante Studio (v2.6 or later)?
Dante Studio: Can I subscribe one Tx to multiple Rx channels in Dante Studio on the same machine?
Dante Studio: Which codecs are supported in Dante Studio Rx? Do all Rx channels have the same behavior?
Dante Studio: Why can I see 4 virtual cameras in MS Teams™/Zoom whilst Studio shows only 1 Rx (when set to 4K)?
Dante Studio: How does the resolution setting affect the Rx? Does it apply to all channels?
Dante Studio: Why can I only see 1 or 2 Rx channels on upgrading to Dante Studio v2.6?
Getting Started with Dante Virtual Soundcard
Can I use Dante Virtual Soundcard on Windows ARM architecture?
How can I tune an Apple Silicon computer for the best audio performance?
Installation of Dante Domain Manager on AWS
How can I use Focusrite RedNet Control with Dante Director?
Important: RTS ODIN or QSC Core devices in DDM 1.7
Can I get a free trial of Dante Director with no payment method added?
My Dante Director account was deactivated. How can I keep using Dante Director?
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