Transitioning To / From High Availability

Disbanding the HA Cluster

To disband the HA cluster, on the active server, go to Settings > High Availability and click Disband.

Transitioning from HA Mode to Standalone Mode

Because devices remember the IP address or hostname of the DDM server, the best way to avoid device discovery issues when transitioning from a system set up in HA Mode to Standalone mode is to give the Standalone node the IP address and hostname of the former cluster.

Transitioning to HA Mode from Standalone Mode

The best way to avoid device discovery issues when transitioning from a system already setup in Standalone mode to HA mode is to give the Standalone node a new IP address and hostname, and give the cluster the former Standalone node’s IP address/hostname.

Resolving Issues with Device Discovery

If a device that has previously been enrolled in a domain is not discovering the DDM, you can reset the device and clear the domain credentials using Dante Controller.

1. Isolate the device from the rest of the Dante network and the DDM server.
2. Disconnect and reconnect the device.
3. When the device appears in Dante Controller, double-click it to open the Device View for the device.
4. From the Device menu, select Clear Domain Credentials.
5. In the popup window, click the Clear Config button.

For more information about Setting up High Availability see High Availability Settings in the Dante Domain Manager User Guide