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For Dante Virtual Soundcard in Dante Controller, I can’t see any device information under Device Status or Clock Status.

Be sure that you are running the latest versions of Dante Controller and Dante Virtual Soundcard for your operating system.  If this is the case:

  • If there are two different wired network interfaces on your computer, ensure that they are in different subnets – or disable the unused network interface.
  • Check that you have no firewall active – please see the Dante controller user guide for details of how to safely configure a firewall for use in a deployed network.
  • Check that you have no antivirus software active (Dante uses ‘unusual’ port addresses, due to the ‘usual’ port addresses already being used by other common applications) – you will need to configure your antivirus software to allow the full function of Dante.


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